Import / Export

Import & Export

Based on our global sourcing capabilities, we build a strategic supply chain with partners around the world to provide efficient, customized export/import solutions.
Through 16 years of overseas logistics know-how, we provide stable shipping, aviation, customs clearance,
and local transportation services with sufficient understanding and responsiveness to customer needs.

overseas sourcing

overseas sourcing

Utilize our global sourcing capabilities and procure products that reflect the latest market trends

shipping air transport

shipping air transport

General cargo (FCL/LCL cargo, special cargo (dangerous goods), ISO tank transportation, air transportation, customs clearance agency, insurance agency

Overseas logistics service

Overseas logistics service

Real-time cargo monitoring using the latest logistics technology and tracking system

Providing accurate and prompt information and preventing unexpected problems

Export, import consulting

Export, import consulting

Proposing the best sea/air route and establishing an accurate logistics plan considering customer schedules and requests

Logistics

Providing logistics solutions that meet customer needs

Heerae Co., Ltd. has many years of experience in handling chemical tank products and container products. We provide logistics services ranging from customs clearance to storage and transportation.

Providing solution - Container logistics

Providing solution - Container logistics
Providing solution - Container logistics

Arrival on time on delivery request date through self-proceeding of product import, customs clearance, and extraction process

Providing solution - Container logistics

Establishment of logistics network with end users (Busan, Siheung)

Providing solution - Container logistics

Delivery to customers through subdivision and repacking tailored to the characteristics of the product

Providing solution - Container logistics

Transportation considering the physical properties and packaging method of each product, ranging from general substance, dangerous substance, and toxic substance

Providing solution - Container logistics

Safety transportation service directly to customer warehouse

Providing solution - ISO TANK

Heerae Co., Ltd. is based near the port of entry and is building a logistics environment optimized for TANK heating and transportation.

Providing solution - ISO TANK
Providing solution - ISO TANK

In-house processing of D/O issuance, customs clearance, and terminal export

Providing solution - ISO TANK

Moved and stored in our consignment warehouse (Busan and Ulsan) before delivery

Providing solution - ISO TANK

Maintain and manage appropriate temperature to provide the best product

Providing solution - ISO TANK

Dispatch and safe transportation of fixed drivers with experience in delivery and work

Providing solution - ISO TANK

Delivery and EMPTY TANK return in line with the customer's work schedule

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Privacy poilicy

"HEERAE CO., LTD."(also referred to as “Company”, “we”, “us”, or “our”) ranks the personal data protection for our customers as a top priority in compliance with the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” In this Privacy Policy, the Company will provide customers (also referred to as “you” or “your”) with detailed information on how and where we use your personal data that we have collected and which measures are taken to protect your privacy. If this Privacy Policy is to be amended, revised or altered, a notification will be sent or posted on the website.

This policy is effective from February 28, 2024.

Personal Information to be Collected

Our company collects the following personal information for inquiries and other purposes
Information Collected
Company, Name, Contact No, Email, content, cookies

How to Collect Personal Information
Website (Product inquiry, Solution inquiry)

Purpose for Collection and Use of Personal Information

We collect and use the following personal information for the purposes as stated below:
Inquiry
- Receipt of inquiry details and processing of answers

Retention and Usage Period of Personal Information

The Company will destroy personal information immediately once the purpose of collection and use of the information is achieved in principle. However, the personal information may be retained under the provisions of the applicable laws and regulations.
- Rationale : Records of contract or withdrawal of subscription, etc.
- Period : 3years - Records of contract or withdrawal of subscription, etc. : 5 years (Act on Consumer Protection in Electronic Commerce, Etc.)
- Records on payment and supply of goods : 5 years (Act on Consumer Protection in Electronic Commerce, Etc.) - Records of consumer complaints or dispute resolution : 3 years (Act on Consumer Protection in Electronic Commerce, Etc.)

Destruction of Personal Information

The Company will destroy personal information immediately once the purpose of collection and use of the information is achieved in principle as follows:
Destruction Procedures
Personal details provided for subscription will be transferred to a separate database (or a separate filing cabinet if printed) and retained according to internal policies and other applicable laws and regulations (see “Retention and Usage Period”); it will be destroyed after a certain period.
Personal information transferred to a separate database will not be used for any purposes other than retention, unless required by applicable laws.

Method of Destruction
- Personal information stored as an electronic file is destroyed using a technical or physical method such that records cannot be reproduced, and personal information printed on paper is shredded or destroyed by incineration.

Disclosure of Personal Information

The Company will not provide personal information to third parties in principle, except for:
- when the users have given the prior consent; or
- when the investigation agency requests to disclose the personal information in accordance with the procedures and methods stipulated by applicable laws

Entrustment of Personal Information

The company entrusts the operation of the services to an external agency as follows.
- Entrustee: THREEWAY
- Purpose: Website and system management

Rights of Data Subject and Legal Guardianship

The data subject may exercise the following rights related to personal information protection against the Company at any time.
Customer Service Department: Customer Support Team

1. The data subject is entitled to make a request for access to their personal details.
2. The data subject may make a request for correction of errors in personal information.
3. The data subject may make a request for deletion.
4. The data subject is entitled to request a suspension of processing personal information.
※ If the data subject is under the age of 14, the child’s legal guardian is entitled to access, update, or edit the child’s persona information, to request suspension, and to revoke their consent to the collection and use of data.

Automatic Data Collector and Opt-out

In order to provide personalized services, the Company uses “cookies” that store and retrieve information regarding customers occasionally. Cookies are small blocks of data created and transmitted by a server to your web browser and placed on the hard disk of your computer and is used for operating the Company website. The Company may use cookies for the following purposes:
▶ What is “Cookie”?
Cookies are a very small text file transmitted by a server used for operation of a website to the user’s web browser and placed on the user’s computer.

▶ Purpose of Using Cookies
Cookies store the user's preferred settings, etc. to support a faster web environment for users, and use them to improve services for convenient use. This will allow users to use the service more easily.

▶ Opting out of Cookies
You are entitled to opt out of cookies. Therefore, you can adjust your web browser settings to enable or disable cookies, or decide to accept or decline every time cookies are saved. If you disable cookies, services requiring sign-up may be not smoothly provided.

▶ Examples of Setting
1) If your web browser is Internet Explorer, click “Tools” in the browser toolbar; choose Internet Options; click the Privacy tab, and then under Settings, move the slider to block or allow all cookies.
2) If your web browser is Chrome, at the top right, click “Settings”. Under “Privacy and Security”, click Site settings; click Cookies.

Complaint on Personal Information

The Company has designated the department in charge and a person who acts as a Chief Privacy Officer to take responsibility of protecting personal information and resolving any related complaints.
Customer Service
Tel : +82 2-556-9315
E-mail : juhee@heerae.com

Chief Privacy Officer (CPO): Kim Dooil
Tel : +82 2-556-9315
E-mail : juhee@heerae.com

If you have a complaint regarding your personal information, such as a privacy infringement, arising out of the services you have used from the Company, you can report the matter to the CPO or relevant department at any time.
We will promptly and appropriately respond to your report.
1.Privacy Infringement Report Center (privacy.kisa.or.kr / call 118)
2.Cyber Crime Investigation Unit, Supreme Prosecutor’s Office (www.spo.go.kr / call 1301)
3.Cyber Bureau of Investigation, National Police Agency (police.go.kr / call 182)
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